The following is intended to provide users and prospects guidelines on hardware requirements for SOS Connect implementations and is based on the most current release of SOS Connect (5_17_23)
When selecting your hardware solution, Solicitors Own Software recommend that consideration be given to firstly (and most importantly) the availability of good maintenance and support and secondly, the ability to upgrade without penalties.
As good practice we would recommend that all servers are equipped with Backup Devices and appropriate software, Uninterruptible Power Supplies (UPS) and appropriate software, Redundant Power Supplies, Redundant Network Interface Cards, and Redundant Hard Disks etc.
In order to optimise performance we would recommend that these “Database Only Servers” only fulfil the role of database server. All other functions such as file/print, Email, Login Authentication etc should be handled by separate/different servers.
Please note that Microsoft Small Business Server is not detailed here as it is not supported by Progress however running SBS premium and running an additional 2008 r2 server to run as an SOS Connect Appserver is supported.
Windows 2003/2008/2012 R2* Database Only Server
4096mb base 15mb per user
36gb system disk 72gb app disk
Users per processor
Users per hyper-threaded processor
Internet explorer version
Service pack level
* Note re 64 Bit: We can offer a 64 bit server side database and application server only. Any client application will still run as a 32 bit application.
2. PC Specification
GUI Application Users Please note that any Microsoft Operating System and Office Requirements take precedence over these figures.
Windows 7, Windows 8, Windows 8.1, Windows 10
* Note re 64 Bit: While SOS Connect has been tested and is certified against the 64-bit versions of Windows Vista, XP and windows 7, currently the system will only run as a 32-bit application.
3. Client Network Bandwidths
The following figures are to be used as very approximate guidelines and are subject to continual review following continued testing/validation by SOS.
64Kbs per user
25Kbs per user
Please note if you have a different upload and download bandwidths e.g. 2mb download with 256k upload, it will be necessary to ensure that the relevant bandwidth is available where the biggest constraint applies (in this case 256k).
In addition to the bandwidths we recommend you check the latency on the lines as this can greatly effect performance.
4. Third Party Software Considerations
We have detailed below the major considerations and SOS recommendations regarding the provision of 3rd party software that Practice Manager links to. This is not an exhaustive list and any queries regarding any other software should be addressed to SOS.
Thin client and Virtualisation solutions
SOS is tested and fully supports the SOS Connect product against Citrix, Terminal services and virtualisation solutions.
SOS has a number of clients running on Citrix, Terminal services and virtualisations.
Microsoft Cluster Server
Progress 11.5 is supported against Microsoft Cluster Manager MSCS v1.2 Windows 2003 Enterprise Edition.
SOS recommends the following:
Minimum Service Pack 3
Progress will be installed onto the local drive of each cluster node
Each Database should have its own dedicated physical disk resource to ensure the database is not failed over as a result of another cluster group sharing the disk resource failing over.
The SOS Connect Outlook add-in is tested against Outlook 2007, 2010 2013 & 2016.
SOS Connect links to 9.7.1 Build 09
SOS Connect links to version 10.02J
SOS Connect links to version 18.104.22.168