Lawtons specialise in criminal law and have offices across nine different locations. Employing over 30 staff, Lawtons are ranked as one of the leading criminal defence solicitors in London and around the surrounding Home Counties. As a marketing savvy business, the team at Lawtons were looking for a system to easily capture and manage enquiries and to process the work faster and more efficiently.
Stephen Halloran, Director and Solicitor Advocate at Lawtons says, “We have grown our business on our ability in understanding the need to respond to enquiries quickly in order to secure new business, particularly via the website. PracticeEvolve demonstrated how their system can capture website opportunities and respond to them in a timely manner and manage them more effectively, without having to rekey data. Similarly, PracticeEvolve is feature rich and manages both private and Legal Aid work.”
Stephen refers to the importance of measurement, commenting “Like any business, we are constantly measuring performance. PracticeEvolve have an excellent reporting suite, included with the software. This, in line with time recording and mobile apps, will go a long way towards winning and processing new business, while improving operational efficiency. Taking all this, and more, into account, PracticeEvolve was the obvious choice to help us achieve cost efficiencies.”
Andy Hawley, BDM at PracticeEvolve adds, “Working alongside Lawtons has been an excellent experience and I’m delighted to welcome them as a client of PracticeEvolve. Lawtons are a great example of forward-thinking law firms, recognising the benefits that technology offers to improve the management of their clients, from the first contact to onboarding and through to the final bill. PracticeEvolve remain committed to constantly evolving the software, to lead the market and become the natural choice for any law firm. I look forward to working with Lawtons for many years to come.”