CRM

Building lasting relationships

The quality of client relationships drives the success of every law firm; our system helps you get closer to your clients and understand their specific needs.

The success of every firm is based on attracting the right prospects and developing strong relationships with existing clients and referrers. This starts with people and the way you do business; where our systems add value is by giving your fee earners and BD teams instant access to the information they need about those clients.

The right information at the right time

Let’s start with the basics; our system offers you instant access to clients, prospects and referrers. You have their contact details but also a full history of the matters you’ve worked on, the contact the firm has had and marketing they’ve received.

Advanced reporting then enables you to identify the profitability of clients and referrers and the amount of work they provide as well as the prospective returns from new prospects. This enables you to focus on the right target audience to gain the maximum returns. And when you need to build mailing or marketing lists, you can segment and refine data to deliver the exact information you need.

Your marketing and business development team can access and utilise information within SOS Connect to widen your client base and build stronger relationships with your existing clients. Get closer to your clients; contact us now or book a demo.

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