You need Vision. You need Software. You need Service.

For SOS, high performing software starts with understanding your firm’s business needs.

Since 1987, Solicitors Own Software has helped over 450 law firms from high street practices to mid-tier top 100 firms to change the way they work. By listening to the needs and aspirations of managing boards, fee earners and those that support them, we’ve delivered software solutions that have helped revolutionise the way that firms do business.

Yes, we have developed an award-winning software platform that’s driven by the latest Microsoft .Net™ tools to deliver the technology you need. More importantly, we’ve invested in a team of professionals who will work with you to help you achieve more; that starts with the way we help you plan and specify your systems, carries on through often complex implementation projects and into the exceptional CPD-accredited training support that ensures you gain maximum returns from our systems.

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Our values

  • Client centric
    Clients are at the centre of our business and we strive to help them make the most of their system.

  • Stand out
    Our company, software, services, staff and clients are a head above the rest.

  • Connected
    We are united as a team and in-tune with our clients, the legal sector and technology.

  • Integrity
    We are transparent and consistent in our work, and we can be depended on to deliver results.

  • Supportive
    Our clients, colleagues and associates can rely on us to listen and help.

  • Progressive
    Our software and services continuously evolve to meet the legal sector’s needs.

  • Client centric
    Clients are at the centre of our business and we strive to help them make the most of their system.

  • Stand out
    Our company, software, services, staff and clients are a head above the rest.

  • Connected
    We are united as a team and in-tune with our clients, the legal sector and technology.

  • Integrity
    We are transparent and consistent in our work, and we can be depended on to deliver results.

  • Supportive
    Our clients, colleagues and associates can rely on us to listen and help.

  • Progressive
    Our software and services continuously evolve to meet the legal sector’s needs.

Meet the team

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Graham has been with SOS since 1995 in this time he has gained in depth knowledge and experience of supplying and supporting software systems to the legal profession. He understands the challenges faced by lawyers keen to use technology and is focused on helping firms achieve affordable efficiency and reliability to improve levels of client care.

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Graham ColbourneManaging Director

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If you require any help or assistance please fill in the form and I will do my best to help you.

Or feel free to contact us by phone on 01225 787700.

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Throughout her career Elaine has worked in technology delivering major business systems that enhance business performance. Following 13 years at Norsk Data, Elaine has been with SOS since 1996 and fully appreciates the business and IT needs of law firms and works closely with firms to help improve how they operate.

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Elaine GalvinCommercial Director

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If you require any help or assistance please fill in the form and I will do my best to help you.

Or feel free to contact us by phone on 01225 787700.

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    I will use this information to contact you about your enquiry. We will not pass this on to any 3rd parties in line with our Privacy Policy.

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Keith joined SOS in 1992 from a role in legal finance and today heads up the specialist conversions team. His knowledge of both the SOS software and legal accounting is immense and this ensures the data conversions provided by SOS are thorough, accurate and timely to ensure business continuity.

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Keith DenmanTechnical Director

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If you require any help or assistance please fill in the form and I will do my best to help you.

Or feel free to contact us by phone on 01225 787700.

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    I will use this information to contact you about your enquiry. We will not pass this on to any 3rd parties in line with our Privacy Policy.

Join us - we're hiring

SOS Legal Workflow Consultants (Ref: LWC01)

Job Location: Bath Office or Home-based (Company Car or Car Allowance)

Due to increased demand for our SOS Connect case management product, opportunities exist to join our Customer Services Team as a Legal Workflow Consultant. The role involves both tailoring the software for our clients by way of a software ‘toolkit’ and also delivering standard and tailored training courses for our software to our clients’ staff.

The role will suit an experienced case management developer or a technically minded individual already working within a law firm department or its IT team.

Regular visits to client sites delivering consultancy and scripting support throughout the UK will be involved and so candidates must be able and prepared to travel regularly as befits this type of IT role.

An attractive remuneration is offered to the right candidate including quality company car (or car allowance) and private health scheme following a successful probationary period.

SOS Application Support Analyst (Ref: ASA01)

Job Location: Bath Office

Due to expansion of our support department, we have a vacancy for an Application Support Analyst to join the team. The SOS Support team operates as a remote helpdesk to all our clients using SOS software.

The role will involve handling and resolving queries that arrive via telephone and email, dealing mainly with cashiers, other legal accounting staff and system administrators. You will also be involved in ensuring clients are kept up to date with the progress of their call and maintaining a full contact history in our call-management software.

A demonstrable understanding of legal or commercial accounts and being fully conversant with double-entry book keeping will be considered essential as will be excellent communication skills and a real desire to deliver excellent customer service to our clients.

An attractive remuneration is offered to the right candidate and a private health scheme is available following a successful probationary period. Our offices are conveniently located very close to the centre of Bath and just a few minutes’ walk from Bath’s train & bus stations.

 

 

SOS Technical Support Analyst (Ref: TSA01)

Job Location: Bath Office

Due to expansion of our support department, we have a vacancy for a Technical Support Analyst to join the team. The SOS Support team operates as a remote helpdesk to all our clients using SOS software.

The role will involve taking and resolving technical queries that arrive via telephone and email, carrying out remote installation/upgrade of SOS software on a client’s system according to their infrastructure setup and upgrade protocols as well as dealing with client queries on 3rd party integration issues (e.g. with Microsoft Word/Outlook). You will also be involved in obtaining copies of databases and information for 2nd line support investigation, ensuring that clients are kept up to date with the progress of their call, maintaining a full call history in our in-house support system and supporting internal staff and systems with laptop installation/remote working queries/new user setup.

Experience of working in a front line software technical support role or qualifications that cover networking/software, good IT skills and excellent communication skills will be considered essential as well as a willingness to do out of office hours work following full training and experience in order to meet our client’s requirements to minimize disruption

An attractive remuneration is offered to the right candidate and a private health scheme is available following a successful probationary period. Our offices are conveniently located very close to the centre of Bath and just a few minutes’ walk from Bath’s train & bus stations.

How to apply

Please email your CV and current salary details to Michelle Perkins, HR officer at: m.perkins@soslegal.co.uk stating the ref no. of the role or roles you are applying for.