To register your interest in any of these vacancies, please email your CV and current salary details to Michelle Perkins, HR officer at:  stating the ref no. of the role or roles you are applying for.

SOS Legal Workflow Consultants (Ref: LWC01)

Job Location: Bath Office or Home-based (Company Car or Car Allowance)

Due to increased demand for our SOS Connect case management product, opportunities exist to join our Customer Services Team as a Legal Workflow Consultant. The role involves both tailoring the software for our clients by way of a software ‘toolkit’ and also delivering standard and tailored training courses for our software to our clients’ staff.

The role will suit an experienced case management developer or a technically minded individual already working within a law firm department or its IT team.

Regular visits to client sites delivering consultancy and scripting support throughout the UK will be involved and so candidates must be able and prepared to travel regularly as befits this type of IT role.

An attractive remuneration is offered to the right candidate including quality company car (or car allowance) and private health scheme following a successful probationary period.

SOS Application Support Analyst (Ref: ASA01)

Job Location: Bath Office

Due to expansion of our support department, we have a vacancy for an Application Support Analyst to join the team. The SOS Support team operates as a remote helpdesk to all our clients using SOS software.
The role will involve handling and resolving queries that arrive via telephone and email, dealing mainly with cashiers, other legal accounting staff and system administrators. You will also be involved in ensuring clients are kept up to date with the progress of their call and maintaining a full contact history in our call-management software.

A demonstrable understanding of legal or commercial accounts and being fully conversant with double-entry book keeping will be considered essential as will be excellent communication skills and a real desire to deliver excellent customer service to our clients.

An attractive remuneration is offered to the right candidate and a private health scheme is available following a successful probationary period. Our offices are conveniently located very close to the centre of Bath and just a few minutes’ walk from Bath’s train & bus stations.