Client online access keeps clients engaged and improves efficiency; our system ensures you gain the maximum benefits from client collaboration and ‘self-service’.
Clients increasingly expect to be kept informed about their case 24/7/365. At the same time, your firm needs to continually improve efficiency and drive down costs. The obvious answer is to provide instant online access where clients deliver information that you need and are able to monitor progress. The challenge is to deliver this in an easy to use and meaningful way; making life easier for clients and delivering the data you need.
The SOS Connect online module delivers easy access in a highly secure, yet familiar format where your clients can gain the information they need and where you can gather the details so critical in different matters. We’re able to tune the system to match your ways of working in different areas of law. Plus, advanced email and SMS integration means you’re able to push updates to clients to either keep them in the loop or to remind them to deliver more information.
Learn more about how you can transform both your client services and your efficiency by contacting us or booking a demo now.