SOS is increasingly working with law firms that are using SOS Connect to manage their entire business processes.
Business process management (BPM) is replacing separate case management and accounts projects (or front and back office) with projects that address firm-wide processes.
BPM focuses on the client experience, unites legal accounts and case management and delivers business performance insights.
SOS Connect is a complete business process management tool for law firms.
- Built in Client Relationship Management (CRM) and marketing functionality
- Integrated practice and matter management come as standard
- Case management workflows can be configured to underpin any process
- Robust reporting, and flexible KPI tools
- Client online access to cases
- Wide range of integration with other specialist applications
- Fully tailorable in all areas
SOS is helping law firms to map out and improve their entire operational activities and re-engineer their systems to underpin their client journey throughout the firm.
- Lawyers, case workers, archivists, finance and support staff can all work from one system
- Lever greater value from referral work and maximise the opportunity of new enquiries
Create a seamless experience for every client across each part of your business with SOS Connect.